Centaur CRM vs Pipedrive. Which suits your team?
Pipedrive is a capable CRM, and for some teams it is the right choice. Here is what it does well, how its AI is charged, and where Centaur is different, so you can decide.
At a glance
| Centaur CRM | Pipedrive | |
|---|---|---|
| Built for | B2B sales teams of 15 to 200 with more inbound than they can answer | Small sales teams who want a simple visual pipeline |
| Its AI | Six agents built in: outreach, deal updates, meeting briefs, call notes, sequences and an assistant | AI assistant, reports, email drafts and summaries |
| How AI is charged | Your own AI key. You pay the provider at cost, with no markup | Included, with email AI on higher plans; several paid add-ons |
| Who's in control | Drafts wait for approval by default; guardrails and one pause switch | Suggestions the rep accepts or ignores |
| Getting live | Guided setup, typically a day | Self-serve |
| Strongest at | Answering and qualifying inbound, and keeping deals current without rep admin | Ease of use for a small team |
Based on publicly available information as of October 2026. Products, plans and pricing models change; check each vendor's current terms. All product names are trademarks of their owners; Centaur CRM is not affiliated with them.
What Pipedrive is known for
A clean, visual pipeline that small teams pick up in an afternoon. Its AI helps reps with reports, email drafts, summaries and suggestions.
How Pipedrive's AI is charged
Included in the plans, with the email AI on the higher tiers. Lead capture, campaigns and web visitor tracking are separate paid add-ons.
With Centaur, you connect your own AI account and pay your AI provider directly, at their rate. There are no credits to buy, no per-conversation fees and no markup.
Where Centaur differs
Pipedrive's AI assists the rep. Centaur's agents carry the conversation: they reply, qualify, book the meeting and keep the deal record current. Campaigns, landing pages and lead routing are part of the product.
You are a small team that mainly needs a simple pipeline.
You are a B2B sales team of roughly 15 to 200 on Microsoft 365, inbound enquiries wait too long for a reply, and you want the CRM kept up to date from your emails and calls instead of by hand.
More comparisons
All five CRMs side by side · Centaur vs Salesforce · Centaur vs HubSpot
See the difference on your own pipeline.
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